Agility in a federal environment can have its own unique challenges. USCIS has taken incremental steps over 6 years to evolve their software development process to support continuous value delivery. This session will give you the chance to learn more about the path USCIS OIT has taken. We will address gate reviews, documentation requirements, communication between development, operations, and the business, and safe experimentation. We will also talk about how the traditional Quality Assurance team took the lead to transform the organization and what’s on the horizon in our goal of continuous improvement.