Have you “Been There Done That” when it comes to the tools of the Lean trade? Ready to learn two new tricks to getting people to come up with solutions when people are stuck with the “unsolvable” issue. Wondering how to move from customer wish lists and survey feedback to quantifiable prioritization of their needs? These tricks helped Michigan win the International PEX award. Come spend an hour learning new tricks of the trade with a Michigan Lean Geek.
Experience a brainstorming tool called Paradigms.
Understand how Paradigms have benefited teams.
Receive a step by step cookbook on how to run a Paradigm exercise.
Experience a brainstorming tool called CVS –Customer Value Structures
Understand how CVS have benefited teams
Receive a step by step cookbook on how to run a CVS Exercise
Bonus – Participants will receive a link to an animated short (5 min or less) on how to use CVS.