Director at KPMG with a strong history of Continuous Process Improvement, Strategy Development and Execution in Federal Services – focused primarily in Operations, Quality, Supply Chain and Engineering Services. Chad has worked with a broad range of clients in Aerospace, Defense, Civilian and Commercial Sectors. With nearly 30 years of consulting and industry experience, Chad has worked with some of the leading edge Clients in Federal Services to achieve Process Excellence. He also has achieved several certifications throughout his career which enable his capabilities – Master Black Belt (MBB), Association of Production and Inventory Control (CPIM) and Maintenance, Repair and Overhaul (MRO) certification from the University of Tennessee. Chad has delivered Points of View at several symposiums including the Lean Aerospace Initiative, DoD Symposium and local Chapter organizations.
Observation and studies have found that organizations often manage their processes and technology better than their human capital. In this manner, leadership and management can lose sight of the cultural impacts of the Continuous Improvement System – the resource engagement, skills, collaboration and processes required to effectively manage improved customer satisfaction and realization of benefits. […]